TripWizard NEMT Software solutions allow Brokers to improve their bottom line and enhance operations

An efficient NEMT broker model requires precise coordination and exchange of information. NEMT brokers need to exchange data with providers, clients, & funding agencies. This data may include client information, proof of eligibility, proof of on-time service, verification of driver licenses and so on. When brokers have access to all of this information and contract details in a detailed manner, it becomes easier for their operation. With NEMT Software for Brokers, brokers can easily get valuable insights into service metrics & reports. This helps them make better decisions & deliver top-notch service to clients.

So, how does TripWizard’s NEMT Software helps Brokers? Let’s have a detailed walkthrough of the services, which TripWizard offers that benefits Brokers.

TripWizard’s integrated solutions allow clients to gain a better control over their trips. You can avail our service 24/7 with more comfort and efficiency. An automated workflow and on-line portals, ensure that you are in a better position to mould your service to be dependable and predictable. 

Simplify Trip Assignments: TripWizard makes it easier to identify the cost effective and most appropriate transportation for each client and trip. As brokers, you can provide efficient schedules to your contracted providers. Simultaneously, you can ensure that idle-time is minimized, allowing you to capitalise more on your resources. 

Connect your Entire NEMT Eco-System: With TripWizard’s NEMT Software for Brokers, you can bring your entire NEMT eco-system into one space. You can conveniently share data and information between state agencies, managed care organizations, providers and clients. You can avail insight into your operations, while also managing multiple providers and funding sources. 

Easily Access Insights & Report: With accurate operational insights and performance data, we make it easier for you to manage government and funder audits. Statistics like cumulative trips, trips by mode, trips by purposes, no-shows, cancellations and late cancellations can be recorded and viewed seamlessly. 

Enhance your Connection with Providers: TripWizard provides a coherent connection between brokers and providers. Brokers can access detailed insight into their operation, trips, clients and monitor service quality. All data which are important for assignments, are easily accessible and shareable. Operations like billing are the smoothest, and providers are assured timely reimbursements. 
 

TripWizard
TripWizard

Enhanced Client Communication: TripWizard’s Notifications and online Passenger Portal makes way for clients to receive timely notifications about upcoming trips. Along with the clients, even the back-office are notified about clients booking, cancellations or online trip confirmations. Our system ensures that drivers are automatically notified about scheduling changes. 

Minimize Staff Time and Call Volume: TripWizard offers self-service trip booking features, which allows data to be recorded once. Thus, data is more accurate as re-keying of data doesn’t occur. Our enhanced communication module further ensures that client information is shared securely with funding agencies. Necessary editing can happen online and you don’t need to call into your office. 

Ensures Security and Compliance: Confidentiality, integrity and availability of solutions is ensured with enhanced security. Our accolades include brilliant ratings and scores on HIPAA attestation, along with Secured Software Development Life Cycle, HITRUST RAPID Assessment and Cyber Risk Scorecard. 

API Integration: We offer access to Uber Health, which is facilitated via a seamless API integration within TripWizard. Clients can request rides with Uber Health through the TripWizard system. 
 

TripWizard

Features of TripWizard NEMT Software:

Scheduling: Easy selection and allocation of trip assignments with the best transportation option.

Dispatch: Timely and efficient dispatch service for your transportation needs. 

Routing: Providers can identity the most efficient and effective route for your clients. 

Billing: Accurate and compliant billing procedures through automated electronic data transmission allows to reduce number of rejected trips. 

Reporting: Report accurate performance data to stakeholders with the help of operational insights. 

Client Notifications: Provides a platform that ensures mutual knowledge regarding trips for everyone. 

Online Booking & Passenger Portal: Self-manageable tools that allows members to navigate through their transportation experience efficiently. 

Credential Management: Ensure only qualified drivers and vehicles are delivering assignments to your members. 

Data Center Services: Upload your data, core application and add-on products to a secure-HIPAA compliant, tier-3 data center. 

In-Vehicle Apps: A streamlined ‘information exchange structure’ that benefits providers and drivers to communicate with brokers and other stakeholders. 

Volunteer Management: Managing volunteer activities like reimbursements, trip manifests and vehicles become quite easy for organizations.

welcome TripWizard
welcome TripWizard

Enhance Your NEMT Operations With TripWizard's Intuitive Mobile App

our services
Process

How it works

Member call for appointment transportation

Our propriety distribution algorithm

Trips distributed to nearby providers automatically