Five Must Have features in a Good NEMT Software

NEMT software platforms offer non-emergency transportation services, health trips that don’t have the burden of emergency assistance. However, non-emergency medical transportation needs also have appointment schedules to follow, and at times, finding the right transportation service can be difficult. An adequate NEMT software can take care of scheduling, dispatching, billing, and routing, and offer a seamless transportation experience. The right NEMT software saves time and provides efficient services for all NEMT needs of healthcare organizations, patients, transportation providers, brokers, and managed care organizations (MCOs).

Here are some must-have features that the NEMT software you choose has.

1. Efficient and Real-Time GPS Tracking

Real-time GPS updates are one of the prime features that enhance the trip management module of a NEMT software. When choosing NEMT software, ensure that it has efficient real-time GPS tracking. It should also have a robust communication channel that allows the transfer of on-time updates between the driver, dispatcher, and passenger. A software with such a seamless integration of real-time updates and an efficient communication channel enables smooth management of assigned trips. It allows drivers to reach their destinations on time.

2. Automated Scheduling, Dispatching, and Routing

Time is crucial for an optimized transportation system, and factors that affect it are scheduled routes, traffic conditions, etc. An efficient NEMT software will be able to automate schedules in alignment with optimized routes. Accordingly, it will check real-time traffic conditions and initiate automated dispatch routines. Additionally, it can also adjust changes in routes during the journey, and adjust schedules accordingly to minimize delays, while maximizing efficiency.

3. Mobile Compatibility

Another must-have feature that makes an NEMT software efficient and effective is mobile accessibility and compatibility. Having the required features to schedule, track, and check updates on a mobile app makes it convenient for passengers on the go to easily navigate their ongoing or upcoming rides. Moreover, with a smartphone, it’s easier to get notified about any changes to schedules, delayed accommodations, etc.

4. Seamless API Integrations

The software should have an integrated workflow that can seamlessly exchange data with other systems. With advanced and effective API integration, the software will make it easier to manage and exchange information between patient management systems, billing and payment platforms, or insurance providers, etc.

5. Compliance & Reporting Tools

Lastly, it is necessary to have tools in the NEMT software that can regulate and maintain compliance with related regulations. These tools should also have features capable of generating detailed reports for audit maintenance. Furthermore, additional tools capable of tracking key performance indicators (KPIs) would be brilliant.

TripWizard: A smart NEMT Choice

With an adequate and efficient NEMT software, you receive seamless transportation operations through well-managed dispatch, scheduling, and routing, smart billing, etc. TripWizard is a smart choice when it comes to NEMT software, as it covers all aspects of the specifications mentioned earlier.

TripWizard offers a brilliantly integrated operational workflow with credibility and trust. Additionally, it covers all corners of the nation.

With its integrated functioning with ModivCare, Tripwizard offers efficient and real-time GPS tracking options and thus provides seamless transportation services. Furthermore, it is flexible and has the capability of accommodating any changes required in trips, whether it is concerned with scheduling, dispatching, or routing.

With TripWizards, you don’t have to worry about bill hassles and data exchange.